Privacy policy
What this policy covers
This policy explains what information FlowPlay, LLC gathers when you use 7 Seas Casino and its games, and what we do with it. By using the site or the games you agree to it. If you do not want your information handled this way, please do not use them or give us your personal information.
Information you give us
To create an account we ask for an email address and a user name, and you can add a profile image. If you buy something we ask for payment information such as your name, credit card number, expiry date and billing address. When you pay through a third-party processor such as PayPal, that processor's terms and privacy practices also apply.
You may also share details when you invite a friend, contact support, take part in a contest or chat with other players. Your user name and the items you display can be seen by others, and your gameplay statistics are added to a profile other players can view.
Information collected automatically
We and our service providers may collect details about the device you use, such as your internet service provider, IP address, browser, operating system and device identifiers, along with the date and time of your visit and how you moved around the site. We may also receive general or precise location data, subject to your device permissions. Cookies are explained on our Cookies page.
How we use your information
We use your information to deliver and improve our games, process payments, answer your questions, send information you have asked for and keep the service secure. We also use it to comply with legal duties and enforce our terms. If we ever need to use your information for an unrelated purpose, we will tell you and explain the legal basis for doing so.
Who can receive it
We may share information with affiliates and with service providers that host data, process payments or help us run the games. Advertising partners may set or read their own cookies and collect data about you over time and across different online services. Lawful requests from public authorities can also require us to hand information over, as can any other legal duty we reasonably identify. Third-party sites you reach from our games have their own privacy practices, which this policy does not cover.
Where your information is kept
We host and run our service in the United States, where data protection law differs from the law in other regions. We usually store your information there for as long as we reasonably need it for the purposes in this policy, for our business records and as the law requires, and we may also transfer it to other countries. By giving us information you consent to that transfer. We may keep copies for backup and business continuity for some additional time.
Your choices
You can review, change or erase your personal information by writing to [email protected]. Please state your preferences clearly and use the email address you registered with, so that we can verify your request. You can deactivate your account or delete the information linked to it in the same way, after which you lose access to the games tied to that account. You are responsible for keeping your own details up to date.
Every marketing email has an unsubscribe link or instructions at the bottom, and you should give us at least 10 days to act on it. Providing your email address gives us your consent to send you commercial email. Our service does not currently respond to Do Not Track signals.
Residents of the European Economic Area and Switzerland
This part of our policy applies if you live in the European Economic Area or Switzerland. You have rights to access your information, to have it corrected or erased, to restrict processing and to data portability, and you may withdraw consent or object to direct marketing at any time. Write to [email protected] to use these rights. Should you remain unhappy with our response, you may complain to the relevant authority where you live.
California residents have specific rights under the California Consumer Privacy Act, which are set out in the full policy we publish with our games.
Adults only
Playing is for people aged 18 or over, and our games are not directed at anyone younger. We do not knowingly collect personal information from anyone under 18. If we learn that we have done so, we remove it immediately together with the account linked to it. If you believe a child has given us information, please tell us at [email protected].
Security and changes
We use commercially reasonable physical, electronic and organisational safeguards, but no method is completely secure and we cannot guarantee the security of anything you transmit to us. Please choose a strong user name and password and keep them secret. We may update this policy at any time, and the version in force may differ the next time you play.